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Industrial Relations Question Paper

Industrial Relations

Course:Master Of Business Administration

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
INSTITUTE OF OPEN LEARNING (IOL)
UNIVERSITY EXAMINATIONS 2008/2009
EXAMINATION FOR THE DEGREE MASTER OF BUSINESS
ADMINISTRATION

BBA 615: INDUSTRIAL RELATIONS

DATE :
Wednesday 7th January 2009
TIME:
2.00pm-5.00pm

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INSTRUCTIONS:
Attempt any three questions
Question One compulsory
Q1.
a)
You have been elected secretary of QWH Trade Union; describe the measures you would take to create a good working relationship between the Union and management. (15marks)
b)
You are about to start a CBA with the management, discuss the pre-bargaining procedure and stages that the Union must go through if it has not succeed in its negotiations. (10markks)

Q2.
Discuss the role of Trade Union, Ministry of Labour, and Industrial Court in dispute solution in the origination. (10marks)

Q3.
Explain the gains that the Kenyan employees have achieved, since Independence by joining Trade Unions. (10marks)

Q4.
Clearly identify and discuss the contentious issues in the new labour law. (10marks)

Q5.
Explain the major causes of indiscipline in an organization.