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Management Functions Question Paper

Management Functions

Course:Master Of Business Administration

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF MASTER OF
BUSINESS ADMINISTRATION
BBA 500:
MANAGEMENT FUNCTIONS
=================================================================
DATE:
MONDAY 23RD NOVEMBER 2009
TIME: 2.00 P.M. – 5.00 P.M.

INSTRUCTIONS
Answer ANY Four Questions.

1.
a)
Discuss the various planning tools and techniques. (10 marks)
b)
Analyse the principles of organizing. (15 marks)

2.
Discuss the concept of total quality management and highlight its implications in today’s management practice. (25 marks)

3.
Write brief notes on the following approaches to management.
a)
Theory Z
b)
Systems approach
c)
Organizational learning (25 marks)

4.
Distinguish between the transformational and transactional leadership approaches. Which of these do you recommend and why? (25 marks)

5.
a)
Discuss the role of communication in managing organization. (10 marks)
b)
Discuss how you would use Maslow’s theory of motivation to manage employees. (15 marks)

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