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Hee2224: Managing Change Question Paper

Hee2224: Managing Change

Course:Bachelor Of Science In Entrepreneurship

Institution: Kirinyaga University question papers

Exam Year:2017

KIRINYAGA UNIVERSITY
UNIVERSITY EXAMINATION 2016/2017
YEAR 11 SEMESTER 11 EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE IN ENTREPRENEURSHIP
HEE2224: MANAGING CHANGE

INSTRUCTION
Answer question one [compulsory] and any other two questions

QUESTION ONE (30MARKS)
a)Discuss the characteristics of change 9mks
b)What form of changes/undertakings would take place to facilitate structural changes 12mks
c)While the selection of the change technique is based on the diagnosis of the problem.It is also tempered (influenced) by a certain condition that exists in the organization.Identify and discuss three such conditions 9mks

QUESTION TWO
a.Discuss how the following forces press organizations for change management style& structure;
i.External factors 15mks
ii.Internal factors 5mks

QUESTION THREE
a)Explain the anticipated positive outcome of change in the three dimensions of change 14mks
b)Explain two essentials for successful implementation and monitoring of the change process 6mks

QUESTION FOUR
a.Explain at least five reasons as to why people resist change in organizations 10mks
b.Discuss some of the approaches you could follow in trying to minimize or overcome resistance to change 10mks

QUESTION FIVE
a)Describe the process of organization change 10mks
b)The effects of change on people usually depend on the magnitude and type of change, and the person’s capacity to tolerate change.Discuss at least five negative effects if high ranked change on employees 10mks

Hee2224: Managing Change Question Paper

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