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Organizational Behavior Question Paper

Organizational Behavior

Course:Master Of Business Administration

Institution: Kenyatta University question papers

Exam Year:2007

KENYA TT A UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
SUPPLEMENTARY EXAMINATION FOR THE DEGREE OF MASTER OF
BUSINESS ADMINISTRATION
BBA 503:
ORGANIZATIONAL BEHAVIOUR
DATE: Thursday, 15th November, 2007
TIME: 9.00 a.m. - 12.00 noon
INSTRUCTIONS:
Answer question ONE and any other TWO (2) questions. ALL answers must be in point
form.
1.
As an MBA graduate, you have been employed in K.U. as HRM assistant.
You
have been asked to respond to the following:
a)
List and briefly explain behavioral problems amongst MBA students in
K.U.
(10 marks)
b)
Suggest practical solutions to the above problems.
(10 marks)
2.
Organizational behavioral in business have really changed in the last 10 years in
Kenya. This has partly been occasioned by the external environmental dynamics
that have had a major impact on organizations' performance.
List and briefly
explain the external environmental factors that have contributed to changes in
organizational behavior.
(20 marks)
'.

3.
The Managers must understand the attitudes and perceptions of the workers
before they engage on changing organizational behavior.
Explain the importance
of the following to the managers.
a)
Workers attitudes
(10 marks)
b)
Workers Perceptions
(10 marks)
4.
Now that you have gone through organizational behavior studies, explain how as
a manager you can use this knowledge in your workplace.
(20 marks)
5.
In relation to organization behavior, explain the following terms:
i)
Personality
)
ii)
Motivation
)
iii)
Learning)
5 marks each
iv)
Communication)
.'
2

Organizational Behavior Question Paper

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