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Uccc 1101: Communication Skills Question Paper

Uccc 1101: Communication Skills

Course:Communication Skills

Institution: Technical University Of Kenya question papers

Exam Year:2016

Question One
a) Explain the following attributes of communication
i. Communication is contextual
ii. Communication is inescapable
iii. Communication is complicated(8mks)

b) Effective communication is part and parcel of human life. Describe 4 specific objectives of communication.(8mks)

c)Non-verbal communication is complementary to verbal communication. Describe any 4 categories of body languages/kinesics as used in communication studies(8mks)

d)Highlight 3 types of 'NOISE' a communicator needs to be wary of to ensure efficient and effective communication(6mks)

Question Two.
a)Describe the listening process as outlined in communication skills studies.(10mks)
b)Imagine a dignitary is set to visit TUK to preside over a function. You have been appointed by the Vice-Chancellor of TUK to represent the students' body by giving a speech. Discuss any 5 approaches available to you to deliver the speech.

Question Three.
a)Discusss any 5 principles of effective writing(10mks)
b)The form of listening adopted in a communication situation is determined by thr purpose for listening.Explain the following forms of listening, giving instances where each may be the most appropriate form to use: (10mks)
i. Critical listening
ii. Emphatic listening
iii. Active listening
iv. Reflective listening.

Question Four.
a)Your friend has been getting poor grades due to poor study skills. Discuss how you would advise on effective study skills that he would adopt.(10mks)
b) Scholars agree that SQ3R study formula is effective in helping students acquire knowledge. Describe SQ3R formula, clearly indicating how a student can use it.(10mks)

Question Five.
a) Giving relevant examples, explain the following patterns/ levels of communication
i. Upward communicstion
ii. Downward communication
iii. Lateral communication
iv. External communication
v. Internal communication (10mks)
b)Notes are a mainstay of any university student. Describe the 4 advantsges of taking notes. (10mks)

Uccc 1101: Communication Skills Question Paper

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