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Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Certified Public Accountant

Exam Year:2002

KENYA ACCOUNTS AND SECRETARIES NATIONAL EXAMINATIONS BOARD
CPA PART III
PRINCIPLES AND PRACTICE OF MANAGEMENT
DECEMBER 2002 Time Allowed: 3 hours.
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Answer any FIVE questions. Candidates are required to demonstrate both broad and deep understanding of this subject. All questions carry equal marks.

QUESTION ONE
Ngura works as a research and development manager in a manufacturing firm. He joined the firm five years ago as a research assistant. The organization for which Ngura works has a policy whereby vacant positions are filled from within the organization. Management relies on the outcome of performance appraisals to identify employees for promotion. The appraisals are carried out annually. The appraisal exercise of the organization has not been dome objectively and superiors have been awarding grades arbitrarily. Many of the employees have been awarded high grades even when their performance does not deserve high grades.
Early in the year, the position of the head of the research and development department fell vacant and employees were encouraged to apply for the job. Ngura felt capable of performing the job, applied and was invited for an interview. Consequently he was awarded the promotion and took up the post of head of research and development department.
It has become apparent that Ngura is not very co-operative with staff in other departments. In his own department he over delegates to his subordinates because he is incapable of handling the tasks involved in the higher job. There have been occasions when assistants have not completed work to the satisfaction of management but when asked to explain, Ngura explains that employees know what is expected of them and they should therefore work, for they are paid for it.
Required:
a)State and explain the guidelines that management should have followed to ensure the success of the performance appraisal. (10 marks)
b)Identify and explain the weaknesses in Ngura’s style of management and suggest measures that should be taken to address the weaknesses. (10 marks)
(Total 20 marks)

QUESTION TWO
a)Write short notes on the following:
i)Job production (4 marks)
ii)Mass production (4 marks)
iii)Batch production (4 marks)

b)Explain the responsibilities of a production engineer in an organization. (8 marks)
(Total 20 marks)

QUESTION THREE
a)Distinguish between power and authority. (4 marks)
b)Identify and explain the sources of managerial power. (16 marks)
(Total 20 marks)

QUESTION FOUR
Your organization has identified a need in the market, which it seeks to satisfy through new product.
a)State and describe the stages in new product development. (12 marks)
b)What factors contribute to the success of new product development? (8 marks)
(Total 20 marks)

QUESTION FIVE
a)Liberalization has opened the doors to global expansion.
Outline the difficulties an organization may encounter when seeking global expansion.
(12 marks)
b)What skills should a manager posses in order to overcome difficulties? (8 marks)
(Total 20 marks)

QUESTION SIX
a)The manager is frequently faced with the task of introducing change in the organization.
What are the reasons for innovation and change in the organization? (10 marks)
b)How can management overcome barriers to effective implementation of innovation and change in an organization.(10 marks)
(Total 20 marks)

QUESTION SEVEN
a)Explain the relationship between corporate strategic plans and operational plans. (8 marks)
b)(i)What are the constraints to effective planning?(6 marks)
(ii)Suggest the measures that management may adopt to overcome constraints.(6 marks)
(Total 20 marks)
QUESTION EIGHT
Describe ways in which managerial functions enhance productivity in the organization. (Total: 20 marks)

Principles And Practice Of Management Question Paper

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