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Cpa Ii: Systems Theory And Management Information Systems Question Paper

Cpa Ii: Systems Theory And Management Information Systems

Course:Systems Theory And Management Information Systems

Exam Year:2005

KENYA ACCOUNTANTS AND SECRETARIES NATIONAL EXAMINATIONS BOARD
SYSTEMS THEORY AND MANAGEMENT INFORMATION SYSTEMS
December 2005
QUESTION ONE
(a)The term “computer” describes a device made up of a combination of electronic and electromechanical components. By itself, a computer has no intelligence and is referred to as hardware which means simply the physical equipment. Tile hardware cannot be used, until it is connected to other elements, all of which constitute the six parts-of a computer-based information system.
Required:Describe the six components of a computer-based information system. (12 marks)

(b)Any communication network, such as a telephone system, can be connected to others. This is an example of connectivity, the ability to connect computers, telephones and other devices to other computers, other devices and sources of information. It is this connectivity that is the foundation of Information Age. Connectivity has also made many activities possible.
Required:Explain any four activities that have become possible because of connectivity. (8 marks)
(Total: 20 marks)

QUESTION TWO
(a)Explain the role of senior management during systems implementation.(6 marks)

(b)Locating computer hardware, software and information communication staff in one area realizes a number of benefits to an organization. (2 marks)
Required:Explain the nature of the following advantages:

(c)The firm you work for is in the process of designing a customer database in order to improve its debts management.Name any eight important customer details that would constitute this database system.(8 marks) (Total: 20 marks)

QUESTION THREE
You have been appointed the internal auditor of a bank. The bank has several computerized systems networked in a distributed network system. There is need to review the various controls existing within the systems.
(a)Outline six main areas that the review should cover.(6 marks)

(b)Describe how you would carry out your audit procedures using the following computer assisted audit techniques (CAATs):
(i)Parallel simulation(3 marks)

(ii)Embedded Audit Module(3 marks)

(c)Explain why you may have some difficulties in auditing distributed systems.(8 marks)(Total: 20 marks)

QUESTION FOUR
Farmquip Ltd. designs and manufactures irrigation equipment. The irrigation equipments are sold to flower nationality. The company regards customer service, that is the ability to respond effectively and properly to service calls as critical to its success.Initially, field engineers inspect faulty irrigation equipment. Currently three quarters of the faulty irrigation equipment are referred to the repair centre, to be mended by the repair centre.Engineers, resulting in a turnaround time of up to 10 days. The company has decided to investigate the possibility of carrying out more field repairs with the aid of a portable expert system, in order to reduce the turnaround time.The prototyping approach was used, and an evaluation of the final prototype made it clear that an expert system used in conjunction with 11.1ptop microcomputer would improve the situation to the extent that only 10% of irrigation equipment would need to be returned to the repair centre, with majority of repairs being carried out at the customers’ premises by the field engineers.
Required
(a)Define the term expert system and explain how it could be of use in this context.(4 marks)

(b)What is meant by prototyping? Briefly comment on its advantages and disadvantages and explain how this approach is used.(4 marks)

(c)Discuss the changes that would take place if the expert system was implemented in terms of position, status; tasks and responsibilities of engineers at the company’s repair centre and in the field.(12 marks)(Total: 20 marks)

QUESTION FIVE
(a)Lack of historical data and prior knowledge of an information system makes it difficult to estimate the cost of an information systems project.Required:Formulate a checklist that could assist an organization in identifying, quantifying and evaluating information systems costs.(12 marks)

(b)The basic objective of user interface is to minimize the human error during data entry.
Required
(i)Explain the error control measures that should be incorporated into a user interface. (4 marks)

(ii)What are the implications of the error control measures in (i) above? (4 marks) (Total: 20 marks)

QUESTION SIX
The following diagram illustrates the e-business planning process, which focuses on discovering innovative approaches to satisfying a company’s customer value and business value goals:Key insightKey objectivesPrioritiesMore questionsFeedbackFeedbackThe planning process leads to development of strategies and business models for new e-business and e-commerce platforms, processes, products and services. The company can then develop IT strategies and an IT architecture that supports the building and implementation of the newly planned e-business applications. Such an e-business planning process has three major components one of which is information technology architecture

Required:
(a)Describe the other two e-business planning process components.(4 marks)

(b)State and explain the four major components of the information technology architecture component.(8 marks)

(c)The e-business application development and deployment process involve some activities that should be properly managed for the e-business planning process to be completed successfully.List and briefly explain these activities.(8 marks)(Total: 20 marks)

QUESTION SEVEN
During output design, the designer’s ideas are put to test. Some ideas are essential while others are dictated by circumstances.
Required:
(a)(i)State the general principles applied in output design.(2 marks)
(ii)Outline the “Steps taken in designing an output.”(6 marks)

(b)Describe the options available for the analyst to use when implementing an output(8 marks)

(c)Systems development projects are usually triggered by:
(i)Problems

(ii)Directives
Explain the meaning of these terms in the context of systems development.(4 marks)
(Total: 20 marks)

QUESTION EIGHT
E-banking or on-line banking is one of the newest financial products in the Kenyan financial market. Commercial banks are outdoing each other in order to capture a bigger share of the market. They target middle aged individuals with steady incomes and who appreciate the impact of information communication technology (ICT) in their day to day lives. These individuals have access to mobile telephones and computer terminals connected to the internet.Through on-line banking, the individuals can pay their rents, insurance premiums, mortgages and a host of other payments without ever going to a banking hall or even to an automated teller machine (ATM). This adoption of on-line banking has resulted in increased cases of on-line frauds.
Required:
(a)What is meant by on-line fraud?(2 marks)
(b)Discuss security measures which could be adopted by businesses and individuals involved in e-banking/on-line banking.(18 marks)
(Total: 20 marks)

Cpa Ii: Systems Theory And Management Information Systems Question Paper

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