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Communication Skills I Question Paper

Communication Skills I 

Course:Bachelor Of Commerce (Commerce)

Institution: Kabarak University question papers

Exam Year:2008



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KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2008/2009 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
COURSE CODE: COMS 110
COURSE TITLE: COMMUNICATION SKILLS I
STREAM: Y1S1
DAY: WEDNESDAY
TIME: 2.00 – 4.00 P.M.
DATE: 17/12/2008
INSTRUCTIONS:
1. There are TWO sections in this question paper. (A & B)
2. Answer questions from ALL sections.
3. Attempt ALL questions in section A and TWO in section B.
PLEASE TURN OVER
Page 2 of 3
SECTION A: (COMPULSORY) 40 MARKS
1. (a) What is an ‘organization chart’? Support your answer with a relevant example.
(3 mks)
(b) State its essence in an organization.
(3 mks)
(c) Name and briefly explain any three barriers to effective communication. (6 mks)
2. (a) Public speaking is a two way-traffic. Explain. (4 mks)
(b) Define and illustrate, with just one example, the following notions.
(i) Vocalized pauses (2 mks)
(ii) Enunciation (2 mks)
(iii) Stage Fright (2 mks)
3. What do you understand by the following categories of information sources?
(a) Primary sources (2 mks)
(b) Secondary sources (2 m ks)
(c) Tertiary sources (2 mks)
4. (a) Describe the concept of selective attention as it applies to both the audience members
and speaker of the message. (6 mks)
(b) Explain how a listener can overcome the following obstacles to listening:
i) Cultural differences (2 mk s)
ii) Internal dialogue (2 mks)
iii) Connotative meaning (2 mks)
SECTION B: (ANSWER ONLY TWO QUESTIONS IN THIS SECTION) – 30 MKS
5. State and explain, any five non verbal elements that a speaker can use during speech
presentation, to capture the attention of the listeners. (15 mks)
6. (a) Define the term ‘syntax’. (3 mks)
(b) Disambiguate the following sentences using tree diagrams:
(i) The baby poured milk on the table. (4 mks)
(ii) Naomi watched the Television in the house (4 mks)
Page 3 of 3
(c) Identify the following strings of words as grammatical or ungrammatical according
to your linguistic intuitions. (4 mks)
(i) John believes to a gentleman
(ii) Mary and Naomi run the bill up.
(iii) Up the bill run Mary and Naomi
(iv) Hannah slept the baby
7. (a) Why is it important to plan your time before venturing in any form of study? (3 mks)
(b) Identify and explain any two factors that you would consider, before designing a study
location. (4 mk s)
(c) Devise a realistic and sensible weekly private study timetable that you can effectively use.
It should include time for
i) Lecturers
ii) Extended uninterrupted period of time to produce assignments
iii) Assessing reference books in the Library
iv) Writing up notes at end of each day. (8 mks)






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