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Organizational Theory Question Paper

Organizational Theory

Course:Bachelor Of Commerce (Commerce)

Institution: Kabarak University question papers

Exam Year:2009

KABARAK
UNIVERSITY
EXAMINATIONS
2008/2009 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
COURSE CODE: BMGT 310
COURSE TITLE: ORGANIZATIONAL THEORY AND
BEHAVIOR
STREAM: Y3S1
DAY: TUESDAY
TIME:
2.00
–
4.00
P.M.
DATE: 24/03/2009
INSTRUCTIONS:
-
Answer
question ONE and any other TWO questions.
PLEASE TURN OVER
Page 1 of 2
QUESTION ONE
i)
Discuss briefly an organization and show why many organizations in Kenya have
been
a
failure.
(7mks)
ii)
Individual and group behavior is a major concern of management. Highlight this
statement.

(3mk
s)
iii)
Explain projection and halo effect and show why the knowledge of both is
important
to
a
practicing
manager
in
Kenya.
(5mks)
iv)
Discuss the contribution of Humanistic theorists to modern management.

(4mks)
v)
Explain organizational structure and identify the role of appropriate structure to
the
efficiency
and
effectiveness
of
an
organization.
(5mks)
vi)
With appropriate illustrations, discuss cognitive and reinforcement as major
determinants
of
employee
behavior.
(6mks)
QUESTION TWO
i)
Why do you think the study of organization theory and behavior is relevant to a
practicing
human
resource
manager?
(10mks)
ii)
Discuss altitude and personality and show their role in determining the employees
behavior. (10mks)
QUESTION THREE
i)
Discuss motivation and show why Maslow theory of motivation is relevant to a
practicing
manager
(10mks)
ii)
Differentiate centralization from decentralization of authority and point out merits
and
demerits
associated
with
each
(6mks)
iii)
What do you understand by horizontal differentiation as one of the structural
dimensions
of
an
organization
(4mks)
QUESTION FOUR
i)
The best manager is he who is also a leader. Comment on this statement and
show
the
characteristics
of
a
successful
leader.
(8mks)
ii)
Explain why effective communication is very important in management and
identify
various
barriers
of
communication.
(7mks)
iii) Identify
various
steps
in
group
formation.
(5mks)
Page 2 of 2

Organizational Theory Question Paper

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