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Organizational Theory And Behaviour Question Paper

Organizational Theory And Behaviour

Course:Bachelor Of Commerce (Commerce)

Institution: Kabarak University question papers

Exam Year:2012

KABARAK
UNIVERSITY

UNIVERSITY EXAMINATIONS
2011/2012 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
BMGT 310: ORGANIZATIONAL THEORY AND BEHAVIOUR
DAY: THURSDAY

DATE: 9/08/2012
TIME: 3.00 – 5.00 P.M.
STREAM: Y3S1

INSTRUCTIONS:
1. Question one is compulsory.
2. Attempt any other two.
Question One.
a) Describe five principles of management by Henri Fayol and demonstrate their viability
today in organization management. (8 marks)
b) Describe the term Hawthorne Effect’ and list four conclusions made from the Hawthorne
studies. (6 marks)
c) Identify six common characteristics of open systems organization and illustrate how they
aid in business development. (8 marks)
d) Describe contingency approaches in management and illustrate their advantages over
other management theories. (8 marks)
Question Two.
a) Describe perception and explain six factors that affect it. (8 marks)
b) Define personality and demonstrate why managers should understand it. (5 marks)
c) List five characters of an effective group and illustrate how a manger can influence their
formation. (7 marks)
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Question Three.
a) Describe four ways by which negative side-effects in intergroup competition can be
reduced. (6 marks)
b) List five manager’s role in a team and cite the advantage, if any. (6 marks)
c) Describe six basic principles and considerations in the design of organization structure.
(8 marks)
Question Four.
a) Define organization chart and give five reasons for its usefulness. ( 6marks)
b) Describe six functions of organization culture and their benefits to the organization.
(6 marks)
c) Discuss objective and subjective constraints to delegation and suggestion solutions, if
any.
(8 marks)
Question Five.
a) Describe the nature of change and list six common impediments to organization change
and suggest how they can be addressed. (10 marks)
b) Describe nine steps in the change process. (10 marks)
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Organizational Theory And Behaviour Question Paper

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