Computer Applications Question Paper

Computer Applications

Course:Diploma In Business Administration

Institution: University Of Nairobi question papers

Exam Year:2011

FIRST SEMESTER EXAMINATIONS 2011/2012.

COMPUTER APPLICATIONS

INSTRUCTIONS:

Answer Question ONE and any other TWO

QUESTION ONE

a. Describe the following terms:

i. Hardware (2mks)
ii. Software (2mks)

b. Using a well labelled block diagram, show the flow of data, instructions, and information in a computer system (6mks)

c
i. State four examples of input devices (4mks)

ii. Describe the functions of the CPU (6mks)

d
i. Describe three challenges facing the introduction of computers in an organization (6mks)

ii. Describe the following forms:

a. WAN (2mks)

b. Peer - to - peer (2mks)

QUESTION TWO

a. Discuss some of the benefits of bar coding to customers (10mks)

b. Kamau intents to process payroll data for his company. Identify steps he will follow before he has final information (pay slip) (10mks)

QUESTION THREE

a. Briefly explain the following types of computer files.

i. Master file (3mks)
ii. Transaction file (2mks)
iii. Backup file (3mks)

b. State four duties of the data processing department manager (2mks)

c. i. What is a word processor? (4mks)

ii. State three features of a good word processor (6mks)

QUESTION FOUR

Using personnel payroll processing as an example, illustrate how you can use a spread sheet like Ms-excel to make human resource management efficient (20mks)

QUESTION FIVE

a. Your company has a publicity personnel. Describe how you can make the best use of her in utilizing Desktop publishing applications to the utmost benefit to the organization. Cite relevant examples (14mks)

b. Name any six application packages you will outsource for Desktop publishing for this officer to work efficiently (6mks)

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