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Cam 306 Counselling In The Work Place Question Paper

Cam 306 Counselling In The Work Place

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

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UNIVERSITY EXAMINATIONS: 2010/2011
EXAMINATION FOR THE BACHELOR OF COMMERCE
CAM 306 COUNSELLING IN THE WORK PLACE
DATE: DECEMBER 2011 TIME: 2 HOURS
INSTRUCTIONS: Answer Question one and any other two Questions
Question one
(a) Explain the following concepts as used counseling;
i) Counseling as a relationship (3Marks)
ii) Unconditional positive regard (3 Marks)
iii) Briefly discuss five counseling minimum internal requirement to be in place before
setting up a workplace counseling policy. (10 Marks)
iv) Determine the role of active listening in counselling (6 Marks)
v) Critically evaluate the role of ethics in counselling (8 Marks)
Question Two
(a) Explain how career counseling can be applied in the work settings. (10 Marks)
(b) Using clear examples explain you can apply five techniques of counselling during a counseling
sesssion (10 Marks)
Question Three
(a) Some employees complain of Fatigue resulting from a stressful work environment. Determine
approaches used by organizations to assist employees deal with this predicament (10 Marks)
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(b) Highlight some of the unethical behaviors that counselors are advised to avoid while offering
their services to employees (10 Marks)
Question Four
(a) (i).Counseling as a HR function is based on certain fundamental principles.
(ii) Explain the importance of such principles to the professional counselor. (8 Marks)
(iii) Discuss in details the view of human nature in client centered theory (12 Marks)
Question five
a) Define defense mechanisms. Using relevant examples show how employees consciously or
unconsciously use defense mechanisms in their work environment (12 Marks)
b) Critically examine the reasons why it is important for the HR department to have regular
counseling sessions with employees (8 Marks)

Cam 306 Counselling In The Work Place Question Paper

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