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Coms 110 2008/2009 Academic Year Question Paper

Coms 110 2008/2009 Academic Year 

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009



2008/2009 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE AND
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
COURSE CODE: COMS 110
COURSE TITLE: COMMUNICATION SKILLS I
STREAM: Y1S2

INSTRUCTIONS:
1. There are FOUR sections in this question paper. (A , B, C & D)
2. Answer questions from ALL the sections.
3. Read and follow instructions given at the beginning of each section
4. Your answers should be supported by illustrations as much as possible
PLEASE TURN OVER
SECTION A: (COMPULSORY) 20 MARKS
Answer ALL the questions from this section)
1. Define communication. (1 mark)
2. Using clear illustrations, explain the following types of communication barriers
(i) Physical
(ii) Physiological
(iii) Bias
(iv) Semantic (12 mks)
3. (a) Explain the following test items. Give an example for each
i. True/false
ii. Multiple choice
iii. Matching items (6 mks)
(b) What is a standardized test? (1 mk)
SECTION B: (COMPULSORY) 20 MARKS
Answer ALL the questions from this section)
4. (a) Define a library (1 mk)
(b) Explain the following sections of a library
i) Short loan section
ii) Reference section
iii) Bibliographic section
iv) Loose periodical section
v) Children section (10 mks)
(c) Give any three services that are offered in a library. (3 mks)
5. Explain the following types of reading
i. Light reading
ii. Word by word reading
iii. Extensive reading (6 mks)
SECTION C: (Answer only ONE question from this section (15 MARKS)
6. (a) You are a Communication Skills lecturer. You are going to teach “ the nature of
Listening.” Explain the following.
i. Selective attention
ii. Sensorial involvement
iii. Retention (12 mks)
(b) Give three ways in which one can improve therapeutic listening. (3 mks)
7. (a) Your friend has been asked to prepare a profile of an efficient student. Give him
seven points that he should include. (7 mks)
(b) You have been invited to present an award to a priest who has done an outstanding
job for the community. Give at least four elements that you will consider including
in your speech. (8 mks)
SECTION C: (Answer ONE question from this section (15 MARKS)
8. (a) An academic essay consists of three parts. Name the three parts and explain what
each of the parts entails. (9 mks)
(b) You are planning to select a topic in order to write an essay for a class presentation.
Explain three factors you must consider before selecting the topic. (6 mks)
9. (a) Explain four types of evidence that can be used to make an argumentative essay good
and efficient. (12 mks)
(b) Give three qualities of a good essay. (3 mks)






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