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Pcoms 021: Communication Skills Question Paper

Pcoms 021: Communication Skills

Course:Certificate Of Pre-University English

Institution: Kabarak University question papers

Exam Year:2009

INSTRUCTIONS:
1. Read each question carefully before answering
2. Q1 is COMPULSORY
3. Answer any other THREE questions.
SECTION A. (30 MARKS)
1. (a) Define the term communication. (5 Marks)
(b) List and explain TEN barriers to communication. (10 Marks)
(c) With a suitable illustration, list and explain elements of the communication
process. (10 Marks)
2. (a) What are the necessary conditions for effective listening? (7 Marks)
(b) Mention FIVE obstacles to effective listening and how they can be remedied.
(8 Marks)
3. For one to be an effective reader, there are four reading methods that can be utilized.
Discuss (15 Marks)
4. Identify and explain various types of essays that writers would employ in writing skills.
(15 Marks)
5. Common directions words are normally used in examinations. Explain the meaning of
the following words.
i. Descriptions
ii. Definitions
iii. Exemplifications
iv. Classification
v. Compare and contrast (15 Marks)
6. The library of congress divides knowledge into roughly 18 major classes while Dewey
classification numbers rather than letters are used to divide knowledge into ten main
classes. Discuss (15 Marks)

Pcoms 021: Communication Skills Question Paper

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