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Human Resource Management Y2s2 Question Paper
Human Resource Management Y2s2
Course:Bachelor Of Commerce
Institution: Kabarak University question papers
Exam Year:2010
INSTRUCTIONS:
1. Answer Four questions
2. All Questions carry Equal Marks
QUESTION ONE
(a) Define the term Globalization as used in contemporary society? (2 marks)
(b) What influence has Globalization brought to the developing and developed nations
(8 marks)
(c) What can an HR manager do to counter Globalization problems on workforce
(10 marks)
QUESTION TWO
“The greatest challenge for the training manager is to design training programmes that really
address the barriers to learning and development by motivating mature adults to adopt new ways
of thinking and acting.”
(a) What are the “barriers to learning and development” which typically prevent mature
adults from adopting new ways of thinking and acting? Give reasons for your views.
(10 marks)
(b) How could you overcome the barriers to learning and development if you were designing
a training programme for newly appointed supervisors? (10 marks)
QUESTION THREE
a) Part of the overall process of recruitment and selection is consideration of internal or external
recruitment. Discuss the advantages and disadvantages of each of these two strategies.
(10 marks)
b) Discuss the functions of management, citing examples in each case. (10 marks)
QUESTION FOUR
“If there is one concept from the human resources field that has become popular with senior
managers, it is “empowerment”.” (Jane Weightman, Managing People, CIPD, 2nd edition, 2004,
p. 98)
(a) What is “empowerment”? (5 marks)
(b) Explain why “empowerment” has become popular with senior managers. (5 marks)
(c) Identify the benefits of “empowerment” so far as employees are concerned. (5 marks)
(d) Explain how the principles of “empowerment” might be applied in a service business
such as a hotel. (5 marks)
Page 3 of 3
QUESTION FIVE
An HR manager of a reputable company says in a workshop that, “We used to recruit all our
staff locally. Now we must recruit them both nationally and often internationally.”
a. Explain why this has happened to his firm. (10 marks)
b. Describe the purposes of employee reward in his firm. (10 marks)
QUESTION SIX
Summarise the most significant changes that affect organisations, using the “PEST” headings
below. Briefly indicate how these changes might make a difference so far as the management
and motivation of people is concerned.
(a) Political/legal changes – government attitudes towards business, the effect of legislation
on employment, discrimination, etc.
(b) Economic changes – the business cycle, employment levels, inflation, interest rates and
globalisation.
(c) Social changes – population movements, demographic developments, attitudes to work
and leisure, etc.
(d) Technological changes – new discoveries and developments, the speed of technological
applications (20 marks)
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