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Travel Agency Practices Question Paper

Travel Agency Practices 

Course:Bachelor Of Arts In Tourism Studies

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF
ARTS IN TOURISM MANAGEMENT
TSA 207: TRAVEL AGENCY PRACTICES


DATE: Thursday
13th August 2009

TIME: 8.00am-10.00am

INSTRUCTIONS
Answer THREE questions

1.
Explain the legal issues for which travel agencies are responsible.

2.
Describe the characteristics of corporate travel agencies.

3.
Name the types of organizations under which a travel agency can be formed.

4.
Examine the relationship between the service and profit chain.

5.
Discuss the history of travel agency and its significance.

6.
Examine the purpose and importance of travel agency employee handbook.


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