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Spc 412: Organization Of Personnel Services And Counseling Question Paper

Spc 412: Organization Of Personnel Services And Counseling

Course:Bachelor Of Science In Counseling Psychology

Institution: Moi University question papers

Exam Year:2013

MOI UNIVERSITY
2013/2014 ACADEMIC YEAR
FOURTH YEAR SECOND SEMESTER EXAMINATION
FOR THE DEGREE OF
BACHELOR OF SCIENCE IN
COUNSELING PSYCHOLOGY

COURSE CODE: SPC 412
COURSE TITLE: ORGANIZATION OF PERSONNEL SERVICES AND COUNSELING PSYCHOLOGY
DATE: 17th OCTOBER 2013
TIME: 9.00 A.M-12.00 P.M

INSTRUCTIONS TO CANDIDATES
SEE INSIDE

THIS PAPER CONSISTS OF TWO PRINTED PAGES. PLEASE TURN OVER

MOI UNIVERSITY
UNIVERSITY EXAMINATIONS
FOURTH YEAR SECOND SEMESTER EXAMINATION 2013/2014 ACADEMIC YEAR

COURSE CODE: SPC 412
COURSE TITLE: ORGANIZATION OF PERSONNEL SERVICES AND COUNSELING
TIME: 3 HOURS

Instructions: Answer Question one and any other three questions.
Question one carries 21 marks while the rest carries 16 marks each.

1. a) What are personnel policies.
b) Discuss the principles of personnel policies.

2. a) Explain how personal specialist might identify potential counseling situation in the course of a routine session with an employee. (8mks)
b) Critically analyse how a company can act to limit stress in the work place.

3. Define the term management and explain various types of management in an organization.

4. Discuss the critical roles and skills of management.

5. Comment critically on the contribution of the following behaviour theorists to contemporary personnel policies.
a) Abraham Maslow
b) Fredrick Herzberg
c) Douglas Mc Gregor

6. Using appropriate examples, discuss any four factors influencing teamwork.

7. Changes in an organization brings an experience of loss. Discuss this statement noting the process and management of change and the counseling role in helping employees go through change.

Spc 412: Organization Of Personnel Services And Counseling Question Paper

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