Get premium membership and access revision papers, questions with answers as well as video lessons.

Office Administration And Management March 2012: Diploma In Business Administration Question Paper

Office Administration And Management March 2012: Diploma In Business Administration

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2011

END OF STAGE EXAMINATION
OFFICE ADMINISTRATION AND MANAGEMENT(OAM)
DIPLOMA IN BUSINESS ADMINISTRATION AND HUMAN RESOURCE MANAGEMENT
Time: 3 hours
Instructions to candidates:
i. Answer any five of the seven questions
ii. All questions carry equal marks

1. (a) Explain reasons for the study of office administration and management. ( 10 marks)

(b) State and explain the functions of an office. ( 10 marks)

2. (a) Explain the methods used in controlling and maintaining office furniture, equipment and stationery.(10 marks)

(b) Explain the factors that may affect the choice of office accommodation.( 10 marks)

3. (a) Explain the advantages of decentralization of office services. ( 10 marks)
(b) Identity and explain types of organization structures. ( 10 marks)

4. (a) Explain the functions of personnel department.( 10 marks)
(b) Explain the qualities of a personnel manager. ( 10 marks)

5. (a) Identify and explain essentials of a good filing system. ( 10 marks)
(b) What is indexing? Identify and explain various methods of indexing. ( 10 marks)

6. Define delegation.
Explain the advantages and disadvantages of delegation. ( 20 marks)

7. Discuss various factors to be considered when locating a department. ( 20 marks)

Office Administration And Management March 2012: Diploma In Business Administration Question Paper

More Question Papers

Popular Exams