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Cyber Cafe Development And Management Question Paper

Cyber Cafe Development And Management

Course:Bachelor Of Library And Information Science

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009

INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF LIBRARY &
INFORMATION SCIENCE
BLIS 306: CYBER CAFÉ DEVELOPMENT AND MANAGEMENT

DATE: MONDAY, 10TH AUGUST 2009
TIME: 11.00 A.M. - 1.00 P.M.

INSTRUCTIONS: Answer any THREE questions.

1.
Discuss the major users of cyber cafes, highlighting their characteristics and needs.
2.
a)
What do you understand by the term “business promotion?
b)
Discuss SEVEN methods that cyber café management would use to promote their business.
3.
a)
On advising a person who intends to set up a cyber café, explain what are the requirements in the following areas:
(i)
Source of finance
(ii)
Equipment
(iii)
Staffing
(iv)
Accommodation
b)
What challenges is the person likely to encounter in each of the above areas?
4.
a)
What do you understand by the abbreviation “WWW” as used in the electronic information retrieval?
b)
Outline SEVEN criteria used to categorise cyber cafes as business enterprises.
5.
a)
What is digital divide?
b)
Explain FIVE factors that have contributed to this divide.
c)
Outline FIVE ways in which cyber café development can help bridge this gap in a country.