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Human Resource Management  Question Paper

Human Resource Management  

Course:Bachelor Of Science In Tourism Management

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING

EXAMINATION FOR THE DEGREE OF BACHELOR OF TOURISM
MANAGEMENT

TSA 312:
HUMAN RESOURCE MANAGEMENT

DATE: WEDNESDAY 12TH AUGUST 2009 TIME: 11.00 A.M. ? 1.00 P.M.

INSTRUCTIONS:

Answer any THREE Questions.

1.
Explain the nature and scope of human resources in organizations. (23 1/3 marks)
2.
What is the significance of human resource management (HRM). (23 1/3 marks)
3.
Describe the operative functions of personnel management. (23 1/3 marks)
4.
What is the role of the personnel department in an organization? (23 1/3 marks)
5.
Distinguish between the terms recruitment and selection as used in HRM. (23 1/3 marks)
6.
Explain any five methods used in performance appraisal in an organization. (23 1/3 marks)




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