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Organization Theory  Question Paper

Organization Theory  

Course:Bachelor Of Science In Tourism Management

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING

EXAMINATION FOR THE DEGREE OF BACHELOR OF TOURISM
MANAGEMENT

TSA 314 : ORGANIZATION THEORY

DATE: THURSDAY 13TH AUGUST 2009
TIME: 11.00 A.M. ? 1.00 P.M.


INSTRUCTIONS

Answer any THREE Questions.


1.
Explain the difference between supplementary similarities and complementary differences. (23 1/3 marks)
2.
Using and example of a manufacturing company, explain the ten levels of organization as identified by Kenneth E. Boulding. (23 1/3 marks)
3.
Explain what is meant by Management by Objectives (MBO)? (23 1/3 marks)
4.
The design by function is the most common organizations design used . Discuss. (23 1/3 marks)
5.
Describe the typical broad operating areas of commercial and industrial firms. (23 1/3 marks)
5.
Discuss the specific characteristics of an informal organization. (23 1/3 marks)
6.
Discuss the specific characteristics of an informal organization. (23 1/3 marks)




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