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Introduction To Hospitality Industry  Question Paper

Introduction To Hospitality Industry  

Course:Bachelor Of Arts In Tourism Studies

Institution: Kenyatta University question papers

Exam Year:2010



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
OPEN, DISTANCE AND E-LEARNING EXAMINATION FOR THE DEGREE
OF BACHELOR OF ARTS IN TOURISM MANAGEMENT

TSA 204: INTRODUCTION TO HOSPITALITY INDUSTRY


DATE:
Friday 23rd July 2010

TIME:
2.00p.m ? 4.00p.m


INSTRUCTIONS
This paper is composed of sections A and B.
Section A is compulsory. Answer any five questions from section B

SECTION A COMPULSORY (30 MARKS)
Answer all questions in section A

Describe the following terms:-
a)
Station waiter
b)
Chef de cuisine
c)
Ethnic restaurant
d)
Franchise
e)
Table d'note menu
[10marks]
2.
Highlight the history of hospitality in Kenya. [10marks]
3.
Hospitality industry is a service industry. Discuss. [10marks]

SECTION B
Answer any four (4) questions in this section.
4.
An accommodation management department is essential in any hospitality outlet. Discuss the functions of the accommodation manager. [10marks]
5.
Discuss the basic differences between hospitality and tourism industries. m[10marks]
6.
Identify and discuss four (4) factors that impact on the development of hospitality industry. [10marks]
7.
Discuss the composition of hospitality industry in Kenya to-day. [10marks]
8.
Hospitals are an important sub-sector of hospitality industry. Discuss n[10marks]




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