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Trends In Food And Beverage Operations Question Paper

Trends In Food And Beverage Operations

Course:Bachelor Of Science In Hospitality Management

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
SCIENCE (HOSPITALITY AND TOURISM MANAGEMENT)
HIM 400: TRENDS IN FOOD & BEVERAGE OPERATIONS

DATE: FRIDAY, 21ST AUGUST 2009 TIME: 11.00 A.M. - 1.00 P.M.

INSTRUCTIONS: ANSWER ALL QUESTIONS.

1.
Select a hospitality operation with which you are familiar with.
a)
Identify whether it is based on the systems model of accommodation operations, or on the systems model of food service operations (5 marks)
b)
Explain how the market this operation serves and its location reflect the type of operation it is. (10 marks)
2.
Describe the ways in which a 5 star restaurant would go about delivering a meal experience to its customers. (15 marks)
3.
You are the catering manager at a local university incharge of food outlets that are used by students. The university is faced with the challenge of closing down the outlets due to loss of revenue resulting from low student numbers using these outlets. Discuss the actions you would take and the advice you would give to the university management. (20 marks)
4.
The food industry has experienced a great level of innovation in recent years. Discuss any five areas of innovation in the industry. (20 marks)