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Trends In Food And Beverage Operations Question Paper

Trends In Food And Beverage Operations

Course:Bachelor Of Science In Hospitality Management

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR
OF SCIENCE (HOSPITALITY AND TOURISM MANAGEMENT

HIM 400:
TRENDS IN FOOD AND BEVERAGE OPERATIONS

DATE: Monday, 14th September, 2009
TIME: 11.00 a.m. – 1.00 p.m.
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INSTRUCTIONS:
Answer ALL questions.
1.
Describe the ways in which a 5 Star restaurant would go about delivering a meal experience to it’s customers. (15 marks)
2.
Select a hospitality operation with which you are familiar with.
a)
Identify whether it is based on the systems model of accommodation operations or on the systems model of food service operations. (5 marks)
b)
Explain how the market this operation serves and its location reflect of operation it is. (10 marks)
3.
The food industry has experience a great level of innovation in recent years. Discuss any five (5) areas of innovation in the industry. (20 marks)
4.
You are the Catering Manager at a local university in-charge of food outlets that are used by students. The university is faced with the challenge of closing down the outlets due to loss of revenue resulting from low student numbers using these outlets. Discuss the actions you would take and the advice you would give to the university management. (20 marks)