Get premium membership and access revision papers, questions with answers as well as video lessons.

Accommodation Management Question Paper

Accommodation Management

Course:Bachelor Of Science In Hospitality And Tourism Management

Institution: Kenyatta University question papers

Exam Year:2007

KENY ATT A UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR
OF SCIENCE (HOSPITALITY AND TOURISM MANAGEMENT)
HIM 101: ACCOMMODATION MANAGEMENT
DATE: Tuesday 27th November 2007
TIME: 8.00 - 10.00 a.m.
.~.~.~~--~~.~-~~-~~-.-----.--:'
....
.--.-.~~.~
-.---.---.-~~~~~~==-.~~--.--------
...-------.--..-.---------.-.
INSTRUCTIONS
THIS PAPER CONSISTS OF 2 SECTIONS.
SECTION
A- ANSWER ALL QUESTIONS
SECTION
B- ANSWER ONLY ONE Q~ESTION.
SECTION A
Ql.
Differentiate the following the terms:
(a) Disinfectant and sterilizer
(b) Aesthetic standards and Clinical standards
(c) Entomological clean and chemical clean.
(d) Bactericide and Bacteriostat
(e) Antiseptic and Deodorant
lOmarks
Q2
As a supervisor, explain the importance of a check list lOmarks
Q3
Very little emphasis is given when budgeting for cleaning equipment in Accommodation Department. Justify this statement. l0marks
Q4
(A) Define the following terms.
(i)
Soil
(ii)
Dirt
(iii)
Dust
(iv)
Grit
4marks
(b) Give THREE charactistics of each of the following:
(i) Dust
(ii) Dirt
6marks
Q5
Explain the main responsibilities of an Accommodation manger in a five star Hotel. [10 marks]

SECTION B
.Answer only one question
Q1
You have been recruited as an Accommodation Manager in a four star hotel whose standards have fallen over a period of time. Discuss the steps you would take to improve the standards of cleanliness. (20marks)
Q2
Analysis of cleaning and maintenance requirements and constrains is one of the elements to consider when purchasing cleaning equipment. Discuss (20marks)

Accommodation Management Question Paper

More Question Papers

Popular Exams