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Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Advanced Certificate In Business Administration (Business Administration)

Exam Year:2007

CIPLES AND PRACTICE OF MANAGEMENT

2007 Time Allowed: 3 hours.

Answer any FIVE questions. All questions carry equal marks.

QUESTION ONE

(Total: 20 marks)
“The nature of strategic management differs according to the type of organizations.”

Discuss this statement with respect to the following types of organizations:

(a) Public sector organizations. (10 marks)
(b) Non-profit organizations. (10 marks)
(Total: 20 marks)
QUESTION TWO
a) Why is it sometimes difficult to bring about change in organizations? (10 marks)
b) What is the role of the change agent in an organization’s change programme?
(10 marks)
(Total: 20 marks)

QUESTION THREE
Managers of organizations which seek to be socially responsible rarely start off with a theoretical notion of social responsibility which they then seek to implement. Rather; organizations which act responsibly do so in response to pressure from the various stakeholders.

Explain how and to what extent management responds to some of these pressures.
(Total: 20 marks)

QUESTION FOUR
The art of successful delegation does not come easily to managers, and many have often performed some tasks themselves instead of delegating.

i) Outline the factors that would influence a manager’s decision to delegate authority and assign subordinates. (10 marks)
ii) Identify the major barriers to delegation. (10 marks)
(Total : 20 marks)

QUESTION FIVE
Describe the traditional functions of channel intermediaries and comment on their applicability to services marketing. (Total: 20 marks)

Principles And Practice Of Management Question Paper

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