Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Advanced Certificate In Business Management (Business Management)

Exam Year:2009

PRINCIPLES AND PRACTICE OF MANAGEMENT

2009 Time Allowed: 3 hours.

Answer any FIVE questions. All questions carry equal marks.

QUESTION ONE
Discuss the factors that influence the level of compensation and benefit packages for different employees in an organization. (Total: 20 marks)

QUESTION TWO
a) Compare and contrast Total Quality Management (TQM) and re-engineering as change processes. (10 marks)
b) Various economic factors have forced firms to downsize their workforce.
Explain the ways in which a manager may best manage a downsized workforce. (10 marks)
(Total: 20 marks)

QUESTION THREE
a) What are the key characteristics of charismatic leaders? (10 marks)
b) How is visionary leadership different from charismatic leadership (10 marks)
(Total 20 marks)

QUESTION FOUR
What steps would you advice management to take to prepare themselves to negotiate over a trade union’s claim for an increase in remuneration at a time of economic downturn? (Total: 20 marks)

QUESTION FIVE
How might the concept of Business Process Re-engineering (BPR) be distinguished from other approaches to work design? Give examples to illustrate your answer. (Total: 20 marks)

(Total marks 100)

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