Ppm Question Paper

Ppm

Course:Bachelor Of Commerce (Commerce)

Exam Year:2008

PRINCIPLES AND PRACTICE OF MANAGEMENT

2008 Time Allowed: 3 hours

Answer ALL the FIVE questions. ALL questions carry equal marks.

QUESTION ONE
Explain how the ideas of scientific management thinkers contribute to the development of concepts and principles of modern work management in organizations. (Total: 20 marks)

QUESTION TWO
(a) “Procurement is an important aspect of production management.”
Explain how an efficient procurement policy benefits an organization. (8 marks)
(b) “The centralization of procurement in a large company leads to greater efficiency.” Discuss. (12 marks)
(Total: 20 marks)

QUESTION THREE
(a) Discuss the barriers to effective decision making in an organization and suggest ways in which management can overcome such barriers. (11 marks)
(b) Explain the three levels of strategy and the characteristics of strategic management decisions at each level. (9 marks)
(Total: 20 marks)

QUESTION FOUR
(a) Explain the importance of public relations to an organization. (4 marks)
(b) Outline the activities that are included in a public relations programme of an organization. (4 marks)
(c) Describe the steps to be followed in the implementation of a code of ethics.
(12 marks)
(Total: 20 marks)

QUESTION FIVE
Managers must live in two time dimensions at once: the present and the future and this inevitably causes a conflict between focusing on the present demands of the day and creating space in which to plan strategically for the opportunities for tomorrow.

How can managers improve their personal time management so that both these activities can be achieved effectively? (Total 20 marks)

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