Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2010

BBA 200
ORGANIZATIONAL BEHAVIOUR
2ND FEBRUARY 2010
INSTRUCTION: Answer question one and any other two

QUESTION ONE

A) Briefly discuss the following terms as may be applied in organization behaviour

a) Personality
b) Perception
c) Attitudes
d) Learning (12marks)

B) Define group cohesion and list five factors that affect the level of cohesion within a group. (8marks)

C) Explain the importance of group cohesion bith to the group and the organization. (10marks)

QUESTION TWO

a) Define the term motivation. (4marks)

b) Using a diagram illustrate the Maslow's hierarchy of needs. (8marks)

c) Briefly explain how a manager can use the Maslow's hierarchy of needs to motivate workers. (8marks)

QUESTION THREE

a) Explain the meaning of organizational change in the context of organization management. (3marks)

b) Discuss four factors that make employees resist organizational change. (8marks)

c) Explain how the resistance to change may be overcome by a manager. (9marks)

QUESTION FOUR

a) Define the term leadership. (4marks)

b) Discuss four main types of leadership styles (16marks)

QUESTION FIVE

a) Briefly discuss the decision making process. (8marks)

b) Briefly discuss four types of power. (8marks)

c) Identify the various types of cultures evident in organizations. (4marks)

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