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Office Administration And Management End Of Stage Ii Examination July Question Paper

Office Administration And Management End Of Stage Ii Examination July

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2011

Time:2 1/2 hours
Instructions: Answer any five questions

1. (a) Outline FIVE factors that should be considered when locating different departments in an organization.(10 Marks)
(b) Explain the reasons that have led to the decline in the use of ink duplicating method in offices.(10 Marks)

2.(a) Highlight the role of the finance department in an organization. (10 marks)
(b) Outline the features of an efficient filing system.(10 Marks)

3. (a) Explain the ways in which the finance department may facilitate the effectiveness of the marketing department in an organization.(10 Marks)
(b) The photocopy machine of Mali Limited has been in the recent month been breaking down frequently.Explain the factors that may have led to this situation.(10 Marks)

4.(a)The management of Wapa Limited intends to change its current organizational structure to a matrix structure. Give FIVE reasons that the organization may have for this intention. (10 Marks)
(b) Explain FIVE circumstances under which an office manager may use offset lithography to reproduce documents.(10 Marks)

5.(a) Explain THREE advantages and THREE disadvantages of duplicating. (10 Marks)
(b) Explain the benefits of using the lateral method of filing in an office.(10 Marks)

6.(a) Outline FIVE functions of a purchasing department in a large organization.(10 Marks)
(b) Explain FIVE advantages of vertical filing method. (10 Marks)

7.(a) Highlight FIVE disadvantages that may arise as a result of decentralizing the office services.(10 Marks)
(b) What are the principles of delegation.(10 Marks)

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