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Social Psychology Question Paper

Social Psychology

Course:Bachelor Of Arts In Tourism Studies

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF ARTS IN TOURISM
TSA 113:SOCIAL PSYCHOLOGY
DATE: Tuesday, 11th August, 2009
TIME: 8.00 a.m. ? 10.00 a.m.
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INSTRUCTIONS:
Answer question ONE and any other TWO questions, using illustrations where
appropriate.
Q.1
a)
Distinguish between Social Psychology and any other two branches of
Psychology(6marks)

b)
Explain the role of attitudes in tourism industry

(3 marks)
c)
Describe three ways tourists acquire attitudes about tourists destinations
(6 marks)

d)
?Prejudice is a liability in Tourism?. Explain.
(3 marks)
e)
i)
What is persuasion?(2marks)

ii)
Explain three methods of persuasion(6marks)
f)
Briefly explain the relationship between personality and the environment
(4 marks)
Q.2
In your own opinion, explain the significance of Social Psychology in Tourism(20 marks)
Q.3
Using examples, explain how the occasional wrong attitudes towards Kenya
influence tourists? choice of Kenya as holiday destination
(20 marks)
Q.4
a)
Define the term aggression(2marks)

b)
Explain the causes of aggressive behavior among any three groups of
people in the tourist sector(6marks)

c)
From a point of Social Psychology, evaluate how you will control this
behavior since it is a liability
(12
marks)
Q.5
Using group dynamics, assess why most of the tourists walk and travel in groups
(20 marks)

Social Psychology Question Paper

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