Diploma In Pharmacy Communication Studies Past Paper Question Paper

Diploma In Pharmacy Communication Studies Past Paper

Course:Diploma In Pharmacy

Institution: Stepup Training Institute question papers

Exam Year:2005

Time: 2 Hours
Section A: 40 Marks
Attempt all Questions

1.(a) State 5 principles of communication.(5 marks)
(b)Write short notes on the following:
(i) Executive committee (5 Marks)
(ii) Adhoc committee (5 Marks)
(iii) Standing orders (5 marks)
(iv) Standing committees (5 Marks)

2.Briefly explain the type and importance of the following information that flow in an organization.
(a) Horizontally (5 Marks)
(b) Diagonally (5 Marks)
(c) Grapevine (5 Marks)

Section B: Attempt any 3 Questions (30 Marks)
3.(a) Distinguish between verbal and non-verbal communication (4 Marks)
(b) Explain different types of non-verbal communication methods (6 Marks)

4.You have been asked to give a presentation to supervisors in your organization.
Outline the factors that you need to consider to enable you make an effective oral presentation.(10 Marks)

5.(a) Using examples, explain how good interviewer reject interviewee.(5 Marks)

6.Discuss 5 causes of communication failures in business organization.(10 Marks)

7.(a) Explain giving reasons why communication is important in any business organization.(5 Marks)
(b) Identify the factors, which a sender should consider when choosing a communication media. (5 Marks)

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