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Dbm 108: Human Resource Management Question Paper

Dbm 108: Human Resource Management 

Course:Diploma In Business Management

Institution: University Of Nairobi question papers

Exam Year:2012



UNIVERSITY OF NAIROBI
SECOND SEMESTER EXAMINATIONS 2011/2012
EXAMINATIONS FOR THE DIPLOMA IN BUSINESS MANAGEMENT

DBM 108: HUMAN RESOURCE MANAGEMENT

INSTRUCTIONS:
Answer question ONE and any other TWO questions.

QUESTION ONE
a. Outline five differences between personnel management and human resource management. (10mks)
b. Explain ways in which managers can overcome stress among employees in a work place. (12mks)
c. Identify the aims of Human Resource Planning as used in Human Resource Management. (8mks)

QUESTION TWO
a. Explain five ways in which job description can be useful to an employee in an organization. (10mks)
b. Discuss five reasons why an organization may find it necessary to induct a new employee. (10mks)

QUESTION THREE
a. Explain five reasons why employees join trade unions. (10mks)
b. Discuss any five taken by the employer when employees go on strike. (10mks)

QUESTION FOUR
a. Define employee appraisal. (3mks)
b. Identify four purposes of employee appraisal. (4mks)
c. List three types of appraisals. (3mks)
d. Using appropriate examples, discuss methods of employee appraisal. (10mks)

QUESTION FIVE
a. Distinguish between intrinsic motivation and extrinsic motivation. (4mks)
b. Discuss the role played by motivation in an organization. (16mks)






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