Get premium membership and access revision papers, questions with answers as well as video lessons.

Office Organization And Practice Question Paper

Office Organization And Practice

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:1997

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

What is meant by an open office plan? Enumerate the advantages and disadvantages of using such a systme (20 marks)

QUESTION TWO

Outline the telephone switchboard procedures which should be followed when handling

a) Incoming calls (10 marks)

b) Calls from extensions. (10 marks)

QUESTION THREE

Write short notes on the following

a) Stock control (5 marks)

b) Stock procedures (5 marks)

c) Stock rocords (5 marks)

d) Stock levels (5 marks)

QUESTIO FOUR

Discuss the advantages and disadvantages of the telephone as a tool of communnication in the office (20 marks)

QUESTION FIVE

Describe the fllowing types of manual finling equipment stating the advantages and disadvantages of each

a) Vertical filing cabinets (10 marks)

b) Lateral filing cabines (10 marks)

Office Organization And Practice Question Paper

More Question Papers

Popular Exams