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Cam 200: Organization Behaviour Question Paper

Cam 200: Organization Behaviour

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

1
UNIVERSITY EXAMINATIONS: 2008/2009
SECOND YEAR STAGE I EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 200: ORGANIZATION BEHAVIOUR - SUNDAY
DATE: AUGUST 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
The last two decades have witnessed unprecedented technological social, political, environmental and
even economic changes throughout the globe.
a) Identify two factors from each of the above and explain how they have affected organization
behavior (10Marks)
b) Advice managers on how they can manage the above changes to ensure positive organizational
outcomes. (10Marks)
c) Explain attribution theory and its relevance in the study of organization behaviour. (6Marks)
d) Explain the relevance of equity theory of motivation and Hertzberg’s two factor theory to the
study of organization behaviour. (4Marks)
QUESTION TWO
a) Explain how the following variables are likely to affect organizational outcomes such as
productivity, absenteeism and staff turn-over.
i) Locus of control
ii) Organization policies on compensation, training, promotion (10Marks)
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b) ‘Organization behaviour is dynamic ’.support the statement using relevant pointers from
Kenyan organizations. (10Marks)
QUESTION THREE
a) With use of relevant support, argue the case for and against group decision making. (10Marks)
b) Define power and explain the various sources of power for organization leaders. (10Marks)
QUESTION FOUR
Explain how managers can create and maintain a culture that is working for the achievement of
organizational objectives. (20Marks)
QUESTION FIVE
a) Explain any three strategies that managers use to reduce resistance to change (6Marks)
b) Conflict is not always bad for an organization. Explain the statement with relevant support.
(4Marks)
c) Explain the strategies managers use to deal with conflicts and comment on the suitability of
each of them. (10Marks)

Cam 200: Organization Behaviour Question Paper

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