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E Commerce Question Paper

E Commerce

Course:Diploma In Information Technology

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
STAGE V EXAMINATION FOR DIPLOMA IN INFORMATION
TECHNOLOGY
DIT 502: E COMMERCE
DATE: NOVEMBER 2009 TIME: 1½HOURS
INSTRUCTIONS: Answer any THREE questions
QUESTION ONE [20 MARKS]
a) Describe the differences between the following pair of terms:
i. Need and want
ii. Ecommerce and e-business
iii. Promotion and advertisement
iv. Internet and internet [8 Marks]
b) Commerce can be viewed from at least two different perspectives: The buyer’s viewpoint and the
seller’s viewpoint. Describe the seller’s perspective of commerce. [6 Marks]
c) Describe any six disadvantages of electronic commerce. [6 Marks]
QUESTION TWO [20 MARKS]
a) Describe any three types of infrastructure that support ecommerce. [6 Marks]
b) Describe the business processes under the following categories:
i. Those suited for electronic commerce
2
ii. Those suited for both commerce and e-commerce
iii. Those suited for commerce. [6 Marks]
c) You are a computer manufacturing company who performs the following activities on the Internet:
i. Sells computers to individuals.
ii. Purchases parts (e.g. hard drives, power supplies etc.) from a supplier.
iii. Sells computers to the Government to be used in schools.
In each of the above cases state the relevant ecommerce business model [3 Marks]
d) Describe the benefits of electronic data interchange (EDI). [5 Marks]
QUESTION THREE [20 MARKS]
a) Describe the term m-commerce and outline any four advantages of m-commerce. [5 Marks]
b) Explain any five benefits of electronic catalogs [5 Marks]
c) Describe the disadvantage of intranet under the following subtopics:
?? Management concerns
?? Security concerns
?? Productivity concerns [6 Marks]
d) Outline any four benefits of an electronic market specifically to the buyer. [4 Marks]
QUESTION FOUR [20 MARKS]
a) Outline any six components of a good commercial website [6 Marks]
b) Describe the following terms as used in electronic commerce
i. Digital revolution
ii. Digital economy
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iii. Business process
iv. Transaction [8 Marks]
c) State and explain six digital payment requirements. [6 Marks]
QUESTION FIVE [20 MARKS]
a) SWOT analysis is a framework used by businesses to identify and evaluate the ways in which their
resources and capabilities can add value. In view of this describe the importance of internal and
external analysis in SWOT analysis. [8 Marks]
b) Describe the importance of ecommerce in the following areas;
i. Information technology
ii. Work routine
iii. Structure
iv. Marketing.
[12 Marks]

E Commerce Question Paper

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