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Bba615:Industrial Relations Question Paper

Bba615:Industrial Relations

Course:Masters In Business Administration

Institution: Kenyatta University question papers

Exam Year:2011

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2010/2011
OPEN, DISTANCE AND E-LEARNING EXAMINATION FOR THE DEGREE
OF MASTER OF BUSINESS ADMINISTRATION
BBA 615: INDUSTRIAL RELATIONS

DATE :
Monday 4th July 2011

TIME:
2.00p.m -5.00p.m

INSTRUCTIONS: Answer Four questions
Question one is compulsory
Q1.
Explain major achievements of Trade Unions in Kenya since Independence.[15marks]

Q2. Collective bargaining is a process that must be keenly followed in order to
achieve good results, discuss the important procedures of collective bargaining.[15marks]
Q3. Discuss Ten Commandments of Trade Unions.[15marks]
Q4. Explain the causes of grievances in an organization and suggest five ways of
reducing them.[15marks]

Q5. Explain the functioning of the Tripartite System on Industrial Relations in Kenya.[15marks]

Q6. Critically examine the relevance of the contents of the Industrial Relations
Charter in vies of changing business Environments.[15marks]

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