Bba 200 Question Paper

Bba 200

Course:Organization Behavior

Institution: Kenyatta University question papers

Exam Year:2013

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2013/2014
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE.
BBA 200: ORGANIZATIONAL BEHAVIOR
DATE: THURSDAY 21ST NOVEMBER 2013
TIME: 11.00 A.M -1.00PM
INSTRUCTIONS: Answer questiin ONE and any other TWO.
1. a) Explain the concept of the operant conditioning theory of learning.
Highlight on reinforcent and punishment as methods of shaping behavior. (10marks)

b) Outline the disciplines that led to the emergence of organizational behavior. (10marks)

c) If individual traits are imherently gender biased, discuss how such characteristics produce good leadera. (10 marks)

2. a) Organizations are an open system composed of an open enviroment, affected by culture and structure. Discuss (15marks)

b) Explain the main features of a formal communication system, what are the sources of noise. ( 5marks)

3. Discuss leadership from the managerial grid perspective. (20marks)

4. a) Explain how HR mamagers can create an ethical organization culture. (10marks)

b) State and explain the types of social groups
Discuss the characteristics of effective groups (10marks)

END.

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