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Ucu 100 Communication Skills Question Paper
Ucu 100 Communication Skills
Course:Bachelor Of Education Arts
Institution: Kenya Methodist University question papers
Exam Year:2009
INSTRUCTIONS:
1.Candidates MUST write their registration number in the space provided on each answer booklet.
2.There are FOUR questions in this paper. Candidates must answer ALL FOUR(4) questions.
3.All answers must be written in the answer booklet provided.
Q.1COMPREHENSION(25 MARKS)
Read the following passage and answer questions a – g
If there are distance problems when engaged in conversation,
20 then there are clearly going to be even bigger difficulties where people must work privately in a shared space. Close proximity of others, pressing against the invisible boundaries of our personal body-Terri- troy, makes it difficult to concentrate on non-social matters. Flat-mates, students sharing a study, sailors in the cramped quarters of a ship, and office staff in crowded work-places, all have to face this problem. They solve it by “cocooning.” They use a variety of devices to shut themselves off from the others present. The best possible
cocoon, of course, is a mall private room – a den, a private office, a study or a studio – which physically obscures the presence of other nearby territory-owners. This is the ideal situation for non-social work, but the space-sharers cannot enjoy this luxury. Their cocooning must be symbolic. They may, in certain cases, be able to erect small physical barriers, such as screens and partitions, which give substance to their invisible Personal Space boundaries, but when this cannot be done, other means must be sought. One of these is the “favored
object.” Each space-sharer develops a preference, repeatedly ex-pressed until it becomes a fixed pattern, for a particular chair, or table, or alcove. Others come to respect this, and friction is reduced. This system is often formally arranged (this is my desk, that is yours), but even where it is not, favoured places soon develop. Professor Smith has a favourite chair in the library. It is not formally his, but he always uses it and others avoid it. Seats around a messroom table, or a boardroom table, become almost personal property for specific individuals. Even in the home, father has his favourite chair for reading the newspaper or watching television. Another device is the blinkers- posture. Just as a horse that over-reacts to other horses and the distractions of the noisy race-course is given a pair of blinkers to shield its eyes, so people studying privately in a public place put on pseudo-blinkers in the form of shielding hands. Resting their elbows on the table, they sit with their hands screening their eyes from the scene on either side. A third method of reinforcing the body-territory is to use per-21 sonar markets. Books, papers and other personal belongings are scattered around the favoured site to render it more privately owned in the eyes of companions. Spreading out one’s belongings is a
well-known trick in public-transport situations, where a traveller tries to give the impression that seats next to him are taken. In many contexts carefully arranged personal markers can act as an effective territorial display, even in the absence of the territory owner. Experiments in a library revealed that placing a pile of magazines on the table in one seating position successfully reserved that place for an average of 77 minutes. If a sports-jacket was added, draped over the chair, then the “reservation effect” lasted for over two hours.In these ways, we strengthen the defenses of our Personal Spaces, 22 keeping out intruders with the minimum of open hostility. As with all territorial behavior, the object is to defend space with signals rather than with fists and at all three levels – the tribal, the family and the personal – it is a remarkably efficient system of space-sharing. It does not always seem so, because newspapers and newscasts inevitably magnify the exceptions and dwell on those cases where the signals have failed and wars have broken out, gangs have fought, neighboring families have feuded, or colleagues have clashed, but for every territorial signal that has failed, there are millions of others that have not. They do not rate a mention in the news, but they nevertheless constitute a dominant feature of human society – the society of a remarkably territorial animal.
a)Identify the two problems implied in the opening sentences of this
passage.
(4 marks)
b)In one sentence, state the major theme of this passage.(4 marks)
c)The devices used to mark space are into categories. Give two examples of each.(4 marks)
d)Which are the two methods of protecting personal space discussed in paragraph one?(4 marks)
e)Family members have no need for personal territory. True or false? Support your answer.(3 marks)
f)Identify and explain the use of comparison in this passage. (3 marks)
g)Why do human beings defend space using symbolic objects?(3 marks)
Q.2 LIBRARY SKILLS = 20 MARKS
a)Examine the following references and arrange the bibliographic information/details using any referencing technique.
i)The Chicago Manual of Style. University of Chicago Press. 14th edition. 1993. Chicago. University of Chicago.
ii)Pp. 20b – 220. The Learning Organization. Drejer, Anders. Organizational Learning and competence development. Vo.17. No.
4. 2000.
iii)Kevin Mwilu. Daily Nation. Column 2. page 1. Prices Hit National High. 2008. November 28.
b)You have been given an essay topic, that reads: “The challenges facing higher education in Kenya.”
List the steps that you would follow to get sources of information for your essay in any library.(Maximum 3marks).
Q.4 STUDY SKILLS(10 MARKS)
a)Kogelo has just reported to Nairobi University for his university education. He, however, realizes that he needs
Q.4STUDY SKILLS(10 MARKS)
a) Kogelo has just reported to Nairobi University for his university education. He, however, realizes that he needs to make studying part of his daily routine to be able to succeed.
i)State THREE considerations he will need to consider in marking an effective study time table.(3 marks)
ii)State THREE activities he may carry out for effective studying.(3 marks)
b)In point form, state FOUR tips on what one should consider when selecting members of a study group.(4marks) to make studying part of his daily routine to be able to succeed.
i)State THREE considerations he will need to consider in marking an effective study time table.(3 marks)
ii)State THREE activities he may carry out for effective studying.(3 marks)
b)In point form, state FOUR tips on what one should consider when selecting members of a study group.4marks)
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