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Dprm 033:Information Systems Security And Audit Question Paper

Dprm 033:Information Systems Security And Audit

Course:Diploma In Public Relations

Institution: Kenya Methodist University question papers

Exam Year:2011

SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE in Section A and any Other TWO Questions in Section B

SECTION A

Question 1

a) Discuss the importance of ethics in communication. (10marks)

b) Language is MUST in communication. Explain the place of language in the process of interpersonal communication in our day to day lives. (10marks)

c) What is the difference between self-concept and self image in relation to interpersonal communication. (10marks)

SECTION B

Question 2

a) Discuss the role of culture and perception in communication. (10marks)

b) Briefly explain the factors that affect and influence perception. (10marks)

Question 3

a) Persuasion has been around since the dawn of human story. What do you understand by the term persuasion. Briefly discuss SIX factor in persuasive communication. (10marks)

b) State FIVE benefits of emphatic listening. (10marks)

Question 4

a) Discuss the essentials of effective interpersonal communication. (10marks)

b) Explain possible barriers that may affect interpersonal communication. (10marks)

Question 5

a) Discuss how personality types affect interpersonal communication. (12marks)

b) Explain the fundamentals of relational communication. (8marks)

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