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Buss 342:E - Commerce Question Paper

Buss 342:E - Commerce

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010

FACULTY : BUSINESS AND MANAGEMENT STUDIES

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1

a) Kenya-web Trust finance Ltd is a new medium size commercial bank having branches in major towns in East and Central Africa. The bank provides over the counter services and is planning to introduce online banking services. The online banking services will enable the bank to centralize some information processing systems while decentralizing others. You are the project manager overseeing the implementation of the online banking services project.

i) Define the following terminologies

a) HTTP (2marks)

b) Firewall (2marks)

c) Cookies (2marks)

d) FTP (2marks)

ii) Describe e-Banking and its characteristics (6marks)

b) Describe how the bank will embrace client-server model over the internet. (6marks)

c) State FIVE advantages of using e-commerce. (5marks)

d) Describe security measures to be undertaken while buying over internet (5marks)

Question 2

a) In modern economies, the volume of trade transacted by enterprises over the internet is rapidly increasing than that transacted through the traditional channels. Discuss how any two traditional functions of doing business have moved to the internet and the benefits this movement has brought to enterprises. (10marks)

b) Most governments are embracing information communication technology through the implementation of e-governance initiatives. Describe what is meant by e-governance and give four areas in which e-governance is beneficial to the public (10marks)

Question 3

Access control is the restriction of unauthorised access to a portion of a computer system or the entire system.

Required:

Explain the following control techniques and their significance in the context of data security.

i) Biometric control (10 marks)

ii) Encryption (10 marks)

Question 4

a) The following are some of the uses of Internet. State how each is used and the positive impacts each can have on a business.

i) Bulletin boards (2marks)

ii) E-mail (2marks)

iii) News groups (2marks)

iv) Video Conference (2marks)

b) State the difference between e-commerce and commerce. (2marks)

c) List three types of e-commerce transactions. (3marks)

d) What are the limitations of using electronic commerce in Kenya? (7marks)

Question 5

a) What is a Digital economy? (2marks)

b) e-commerce application is supported by both support pillars or areas and available infrastructure.

i) State the FIVE pillars that support e-commerce. (5marks)

ii) Describe briefly the contribution of TWO of the pillars stated in (i) above. (4marks)

c) The concept of e-commerce can be defined from the following perspectives:

i) Business process

ii) Service

iii) Learning

iv) Collaboration

v) Community

Discuss any THREE of the above perspective and show how they facilitate e-commerce. (9 marks)

Buss 342:E - Commerce Question Paper

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