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Cisy 421:Management Information Systems Question Paper

Cisy 421:Management Information Systems

Course:Computer Science

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY

END OF 2ND TRIMESTER 2012 (EVENING) EXAMINATIONS
FACULTY : COMPUTING & INFORMATICS
DEPARTMENT : COMPUTER SCIENCE & BUSINESS INFORMATION
UNIT CODE : BBIT 438/CISY 421/MISC 322/BSIS 316
UNIT TITLE : MANAGEMENT INFORMATION SYSTEMS
TIME : 2 HOURS

Instructions: Answer Question One and any other Two Questions.

Question One

Explain the concept of staffing? What is its importance in an organization?

(4 Marks)

What are some of the benefits organizations seek to achieve through using information systems?

(6 Marks)

What is e-commerce? Explain its roles in modern business set up.

(6 Marks)

What is the meaning of the term ’Internet Service Provider?". What services do they provide?

(4 Marks)

How can information security support an organization overall goals and play a role in business strategy?.

(5 Marks)

What benefit does live interaction with a human teller provide that ATMs and banking stations might not?

(5 Marks)

Question Two

How can a private company website improve the company’s service to citizens/customers for less money than traditional methods?

( 8 Marks)

What is the difference between synchronous communication and asynchronous communication?

(2 Marks)

What is the difference between a virtual organizational structure and a traditional organizational structure?

(6 Marks)

What is a web browser? How is it different from a web search engine?

(4 Marks)

Question Three

What is feedback? What are the possible consequences of inadequate feedback?

(4 Marks)

What is reengineering? What are the potential benefits of performing a process design?

(4 Marks)

Briefly explain specific actions that must be taken to ensure healthy and safety of employees in a computer using organizations.

(8 Marks)

How have Management Information Systems (MIS) inconvenienced Kenyan citizens? Explain.

(4 Marks)

Question Four

MIS should facilitate decision making at all levels of management; each level requires information with different characteristics, and with differing degrees of probability.

Required:

To compare the characteristics of information used in strategic planning with those required for operational control.

(6 Marks)

To discuss the features of determistic, probabilistic, and adaptive system. Give a practical example of each type of system.

(6 Marks)

Describe THREE applications of an expert system.

(3 Marks)

What is phishing? What actions can you take to reduce the likelihood that you will be a victim of the crime?

(5 Marks)

Question Five

What is a vision system? Discuss TWO applications of such a system.

(4 Marks)

Why do you think governments are stepping in and regulating business’s information security?

(5 Marks)

What is an information system? What are some of the ways information systems are changing our lives?

(5 Marks)

Identify the key elements of the technology infrastructure required to successfully implement e- commerce within an organization.

(6 Marks)

Cisy 421:Management Information Systems Question Paper

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