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Bbit 411:Information Resource Management Question Paper

Bbit 411:Information Resource Management

Course:Business Information Technology

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2012 (EVENING) EXAMINATIONS
FACULTY : COMPUTING AND INFORMATICS
DEPARTMENT : COMPUTER SCIENCE AND BUSINESS
INFORMATION
UNIT CODE : BBIT 411
UNIT TITLE : INFORMATION RESOURCE MANAGEMENT
TIME : 2 HOURS

Instructions:

Answer all questions in section A and any other two questions in section B.

SECTION A (Compulsory)

Question One

Describe any three ways in which information system has changed the external business environment.

(6 marks)

A business professional today needs to understand information systems in order to effectively use it to leverage business resources for competitiveness. List the five information systems competencies necessary for a business professional.

(5 marks)

Describe any four ways in which IS can be used to support an organization’s upstream supply chain.

(5 marks)

One way of acquiring applications available to an information resource manager is buying them off-the-shelf. Outline any four advantages of this software acquisition approach.

(4 marks)

Explain the six phases of the knowledge management cycle.

(6 marks)

Describe any four managerial issues regarding knowledge management.

(4 marks)

SECTION B

Question Two

A database management system is a tool that helps with the manipulation of stored data. Explain any three components of a DBMS.

(6 marks)

Describe any three IT revenue models that can be employed by an organization to generate income.

(6 marks)

Describe any four problems that may make costing of IT investments inaccurate.

(8 marks)

Question Three

Describe any four advantages of using models in decision making process.

(4 marks)

The total cost of ownership (TCO) is one approach for evaluating the cost of IT to an organization. By giving examples, explain the three components of TCO.

(6 marks)

IT security management requires that managers choose particular defense strategies depending on their objectives and perceived cost benefit. Describe any five major objectives of such defense strategies.

(10 marks)

Question Four

Integration of information technologies into business processes has played a crucial role in influencing competition. Using Michael Porter’s competitive forces model support this statement by giving three examples.

(9 marks)

Explain any five reasons why data management has become difficult in organizations.

(5 marks)

Describe any three capabilities of a database management system.

(6 marks)

Bbit 411:Information Resource Management Question Paper

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