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Bbit 421:Decision Support System Question Paper

Bbit 421:Decision Support System

Course:Computer Science

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY

END OF 2ND TRIMESTER 2012 (EVENING) EXAMINATIONS
FACULTY : COMPUTING & INFORMATICS
DEPARTMENT : COMPUTER SCIENCE & BUSINESS INFORMATION
UNIT CODE : BBIT 421
UNIT TITLE : DECISION SUPPORT SYSTEM
TIME : 2 HOURS

Instructions: Attempt Question ONE and any other TWO Questions.

Question One

(i) Explain the relationship between management, knowledge, decision

making and communication. (8 Marks)
(ii) Describe THREE limitations in decision making. (6 Marks)
(iii) Distinguish between problem solving and decision making. (4 Marks)

(i) Name FOUR computer based knowledge management techniques and explain their relevance to DSS.

(8 Marks)
(ii) Compare and contrast data processing system to a DSS. (4 Marks)

Question Two

Explain the functions and roles of the manager in an organization according to;

Classical model of management.

(7½ Marks)

Behavioural model.

(4½ Marks)

Describe the decision making process.

(8 Marks)

Question Three

Explain any FIVE;

Tools used in creating DSS.

(10 Marks)

Types of DSS

(10 Marks)

Question Four

Discuss the following statements;

Managers tend to over-rely on DSS.

(10 Marks)

DSS is a variation of DSS.

(10 Marks)

Using suitable illustrations, explain the components of DSS.

(10 Marks)

Question Five

Outline the process of creating a DSS.

(10 Marks)

Describe any FIVE Intelligent Agents used in DSS.

(10 Marks)

Bbit 421:Decision Support System Question Paper

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