Get premium membership and access revision papers, questions with answers as well as video lessons.

Bhtm 220:Housekeeping Management Question Paper

Bhtm 220:Housekeeping Management 

Course:Hospitality & Tourism

Institution: Kenya Methodist University question papers

Exam Year:2013



KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2013 (PT) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : BHTM 220
UNIT TITLE : HOUSEKEEPING MANAGMENT
TIME : 2 HOURS




Instructions:

Answer any three questions.

Question One

Highlight five advantages of job description to both job holder and the organization.

(5 marks)

Compile a job description of an executive housekeeper.

(15 marks)

Question Two

Discuss five importance of training housekeeping staff to the hotel.

(10 marks)

State ten basic etiquettes that the housekeeping staff professional should exhibit.

(10 marks)

Question Three

Describe the procedure to follow when cleaning guest bathroom


(15 marks)

List five items used for replenishing the room.

(5 marks)

Question Four

Explain five factors to bear in mind when purchasing housekeeping equipments.

(10 marks)

Highlight ten activities carried out during weekly cleaning.

(10 marks)

Question Five

What is briefing in housekeeping.

(2 marks)

Discuss nine issues covered during briefing.

(18 marks)




More Question Papers

Enhance your teaching with our comprehensive Schemes of Work and Notes!

Popular Exams

Return to Question Papers    

© 2008-2024 by KenyaPlex.com. All Rights Reserved | Home | About Us | Contact Us | Copyright | Terms Of Use | Privacy Policy | Advertise