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Hsmg 534:Organization Develop And Change Question Paper

Hsmg 534:Organization Develop And Change

Course:Health Management System

Institution: Kenya Methodist University question papers

Exam Year:2011

DEPARTMENT OF HEALTH SYSTEM MANAGEMENT AND MEDICAL EDUCATION

PROGRAMME: MSc. IN HEALTH SYSTEMS MANAGEMENT

DURATION: 3 HRS

INSTRUCTIONS: 1. Answer ALL Questions in Section A and TWO in Section B 2. Write your University ID on ALL scripts 3. Use only blue, black ball point or ink

SECTION A

Question 1

Explain the following terms as expounded by management Gurus:

a) Strategic change

b) Operational change

c) Dysfunctional conflict (15marks)

Question 2

Discuss by using appropriate exams what challenges you are bound to encounter in achieving O D in Kenya public hospital objectives on growth. (15marks)

Question 3

Explain the organizational change equation and limitations in well managed health facility in Kenya. (5marks)

Question 4 Discuss by using appropriate examples the application of Charles Taylor`s principles of scientific Management in level 5 hospital. (15marks)

SECTION B

Question 5

The ministry of health has been emphasizing on the importance of accessing health care services to all Kenyans, hence the reason for increment of NHIF contribution fee. Discuss the strategic factor considerations you will take into account in achieving organizational effectiveness and efficiency on the management of the fund. (25marks)

Question 6

“Well focused organizations strive to achieve a functional type of conflict which shapes their destiny.” Discuss. (25marks)

Question 7

Write short notes on any two of the following:

a) Change models

b) Types of changes

c) Emerging issues on organizational development (25marks)

Hsmg 534:Organization Develop And Change Question Paper

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