Dbmg 023:Organizational Behaviour And Leadership Question Paper

Dbmg 023:Organizational Behaviour And Leadership

Course:Diploma In Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

FACULTY : BUSINESS AND MANAGEMENT STUDIES

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1

a) Write notes on individualism and collectivism (10marks)

b) Explain the factors influencing team and group dynamics (10marks)

c) Outline the comparison between a manager and a leader (10marks)

Question 2

a) Explain the five types of power (10marks)

b) Outline the elements of organizational design (10marks)

Question 3

a) State the types of culture (8marks)

b) What is job design (4marks)

c) What job design techniques can a manager use to overcome job dissatisfaction (8marks)

Question 4

a) Define personality (2marks)

b) Personality type theory classifies people into distinct categories. Explain the different types of personality (8marks)

c) Write notes on learning and reinforcement (10marks)

Question 5

a) Discuss the various techniques of Organizational Development (OD) (12marks)

b) Resistance to change is a common phenomenon in many organizations. Assess the causes for resistance to change in organizations (8marks)

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