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Dhrm 023/032:Organizational Behaviour And Leadership Question Paper

Dhrm 023/032:Organizational Behaviour And Leadership

Course:Diploma In Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1

a) There are certain work related behaviours that manifest the presence of unhealthy conflicts in an organization. Outline and explain such behaviours. (15marks)

b) Outline five management practices that may limit effective introduction of change in an organization. (15marks)

Question 2

a) Explain the factors that should be taken into consideration when designing an organization structure. (10marks)

b) Managers are from time to time required to use different methods for the motivation of employees in an organization. Explain five reasons that make this requirement necessary. (10marks)

Question 3

a) One of the causes of stress among employees at work place is inability to manage time effectively. Explain the characteristics of a person who suffers from his inability. (10marks)

b) Highlight and explain five factors that may affect an effective organization structure. (10marks)

Question 4

a) Explain five factors that a manager should take into consideration when choosing a leadership style. (10marks)

b) Explain three ways in which an organization may design work to motivate its employee. (10marks)

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