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Buss 421:Business Consultancy Question Paper

Buss 421:Business Consultancy

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS • Answer Question ONE and any Other TWO Questions

Question 1

a) Explain the following terms as used in consultancy.

i) Consultancy

ii) Consultant

iii) Business proposal

iv) Evaluation

v) Terms of Reference

b) Explain clearly the importance of using internal consultants in an organization. (10marks)

c) Discuss FIVE symptoms that suggest that an organization is in dire need of a consultant.(10marks)

Question 2

a) Successful change management in organizations required commitment approach from the top management. Discuss what leaders should do for a successful change management. (10marks)

b) Consulting assignment requires proper methodology in collection of data. Discuss the factors that you should consider when collecting data. (10marks)

Question 3

a) Consulting has various phases, Explain what is involved in phase one and two. (10marks)

b) Explain clearly the reasons why client consultant relationship fail. (10marks)

Question4

a) Explain the contribution and value of internal and external consultants in today’s competitive business environment. (10marks)

b) Discuss, various areas of concerns that has made consultancy, strive in today`s world. (10marks)

Question 5

a) Explain FOUR parts of a business proposal. (10marks)

b) Discuss the importance of evaluation to both the consultant and the organization. (10marks)

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