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Buss 421:Business Consultancy Question Paper

Buss 421:Business Consultancy

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2011 EXAMINATIONS
FACULTY : SCHOOL OF BUSINESS AND MANAGEMENT
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 421
UNIT TITLE : BUSINESS CONSULTANCY

TIME: 2 HOURS

Instructions: Answer Question ONE and any Other TWO Questions.

Question One

Explain clearly how you would use the fish-bone diagnostic tool to assist a client organization faced by frequent cases of theft by employees.

(10 Marks)

Identify and discuss any decision making process that a manager can use in his enterprise.

(10 Marks)

A consultant is expected to posters certain qualities. Discuss. (10 Marks)

Question Two

Meru Enterprises has identified you as their external consultant and as their external consultant and has asked you to prepare a consulting contract for the assignment. Discuss the various contents you will include in the consulting contract.

(10 Marks)

What precautions should a consultant take while preparing a contract?

(4 Marks)

Highlight and explain the roles of a client in a consulting process.

(6 Marks)

Question Three

A consultant can use various pricing strategies in charging for his services. Identify and discuss them using illustrations.

(10 Marks)

Distinguish between advising and counseling outlining the expected outlines of each of them.

(10 Marks)

Question Four

Enterprise Consultants Limited have not been attracting customers despite their aggressive marketing activities. Identify some of the mistakes that they could be making and then suggest possible solutions to each mistake identified.

(10 Marks)

Under what circumstances can an early termination of a consulting contract occur.

(4 Marks)

Identify the key element of a successful negotiation.

(6 Marks)

Question Five

Consulting is a process. Discuss.

(10 Marks)

Describe FIVE key factors that influence a successful client-consultant relationship.

( 5 Marks)

Identify and explain FIVE reasons why it is not advisable to the consult for a family business.

(5 Marks)

Buss 421:Business Consultancy Question Paper

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